The 5-C Strategy to Building High Performance Teams | SBDC UNF

The 5-C Strategy to Building High Performance Teams

partnerships5Building high performing teams is easy to talk about and can be difficult to accomplish. To accelerate your team’s productivity we will focus on the 5-C Strategy to Building High Performing Teams: 1. Clarity of Individual Strengths; 2. Communication; 3. Common Goals; 4. Clarity of Roles & Tasks; 5. Collaboration.

Challenges of Building a High Performance Team

Assembling a group of people in a room and calling them a team does not make them one. Requiring a group of people to work together does not guarantee collaboration. The coalescing of a team can take time and using the right strategy can accelerate this process.

Teams are very much like a volunteer organization. You cannot force someone to cooperate; you can’t mandate teamwork. To increase the possibility of facilitating and creating teamwork starts with honoring and respecting each member as an individual first and then they can form a team.

As a team leader you are like a talent scout for a sports team. As a talent scout you would search of key players that have unique talents and skills for the each specific position/role. In baseball a pitcher has very different skills from a catcher; a first-baseman will have different skills from an outfielder.

However, when we start to build work teams we seem to forget that we need to use the same strategy when selecting our team players. Whether you are recruiting new players or you want to maximize your current team, you can implement the 5-C Strategy to increase team performance.

The 5-C Strategy to Build a High Performance Team


  • Clarity of Individual Strengths


It is important to clarifying the strengths each person brings to the team. This will honor the knowledge, skills and experience each person brings to the team. Understanding the diversity of each team member’s strengths helps to divide tasks effectively. This diversity also increases the team collective intelligence.


  • Communication


Effective communication is critical to team effectiveness. Each team has talkers and listeners. Use a facilitation methodology that levels the playing field so each team member has the opportunity to contribute. Understanding and appreciating each team members’ communication style improves the opportunity for success. Establish a team communication strategy and create a Communication Agreement Checklist.


  • Common goal


Each team member needs to have clear understanding of the goal. When everyone sees the same picture of the jigsaw puzzle on the box top each team member holds the shared vision of the goal they are all working to accomplish.


  • Clarity of roles and tasks


Once the big picture is clear and you know the strengths of the team members you can assign the roles and tasks to the individuals that have strengths in those areas. Isn’t it better to give the analytical tasks to a person that loves Excel and the role of giving the presentation to the management team to the person that loves to talk and is good presenter? I know this sounds like a no-brainer but for some reason some team leaders like to challenge a team member to work on and in their weakness. This strategy impedes the progress of the team.


  • Collaboration


Collaboration is a choice, an attitude and a win-win strategy. When each team member holds the intention that part of their job on the team is to help each team member reach the team’s common goal it creates flow and momentum. Each team member brings their individual strength, knowledge and wisdom to the table for the collective good. Capitalizing on this higher level of intelligence creates a collaborative wisdom and power to the team to create a win-win solution.


High performance by a team takes work. It is not always smooth sailing. Implementing the 5-C Strategy can help you increase your team’s performance.


By: Clare Dreyer, SPHR

« »
SBDC Footer Shadow Background